Exclusive Industry Report 2026

The First Industry Study on Accessibility on German Hotel Websites

19,441 Hotel Websites: A Study. Clear Insights. Find out where the industry really stands on digital accessibility—with exclusive benchmarks, surprising insights, and concrete recommendations for action.

Why You Should Read This Study

Since June 28, 2025 , the Accessibility Enhancement Act (BFSG) has also applied to many hotel websites. But how well-prepared is the industry really?


Our study provides reliable answers for the first time, rather than mere speculation. To this end, we analyzed 19,441 hotel websites and evaluated the results. This gives you a unique insight into the current state of digital accessibility in the German hotel industry.


Largest database

19,441 hotel websites analyzed.

Industry Benchmarks

Compare hotels by size, star rating, region, and hotel chain.

Surprising Findings

Results that surprise even industry experts.

Specific Recommendations

Practical recommendations for hotel operators.

hellohotel builder

Here's what you can expect from the study

  • Introduction: Across 27 pages, you’ll gain exclusive insights into the current state of digital accessibility on German hotel websites—thoroughly analyzed and presented in an easy-to-understand format.


  • Industry Overview: How accessible are German hotel websites really? The study provides the first comprehensive overview of the industry.


  • Surprising Findings: Why, of all places, 4- and 5-star hotels perform worse on average than smaller hotels.


  • Benchmarks & Rankings: Comparisons by star rating, federal state, hotel size, location type, and Germany’s largest hotel chains.


  • Analysis & Outlook: The most important findings summarized and contextualized in an easy-to-understand way—with a look at what hotels should keep in mind right now regarding digital accessibility.



Download for free now

Enter your information and receive the industry study “Accessibility on German Hotel Websites 2026” directly via email.


We'll also send you regular, practical tips on hotel websites, direct bookings, AI, and online marketing for hotels. You can unsubscribe at any time.